Frequently Asked Questions | SY Classy Abaya

Shipping & Delivery

We are pleased to offer Delivery across the UAE for all orders.

Our standard delivery within the UAE typically takes 2-3 business days once your piece has been tailored and dispatched.

At this time, we exclusively ship within the United Arab Emirates.

Returns & Exchanges

We offer exchanges for store credit or an alternate piece of equal value within 7 days of delivery. The item must be unworn, unwashed, and have all original tags attached.

We take pride in our impeccable tailoring, but if an item arrives damaged, please contact us within 48 hours with photos of the item at yb.hawashin@gmail.com.

Returns & Exchanges

Yes! If you need assistance or prefer a personalized shopping experience, you can message us directly on WhatsApp at +971 56 612 3872

Orders can be canceled within 12 hours of placement. Please email us immediately at yb.hawashin@gmail.com with your order number.

Sizing & Fit

Our abaya sizes are generally based on length in inches (e.g., Size 54, 56, 58). Please refer to the detailed sizing chart on each product page to find your perfect fit.

Yes, we do! We want to ensure your abaya fits you perfectly. You can request custom sizing or measurements when placing your order.

Sizing & Fit

We accept all major Credit and Debit cards

Yes, completely. We use industry-standard encryption to ensure your personal and payment details are kept safe and secure at all times.

Product & Care

To preserve the premium fabrics and impeccable tailoring, we strongly recommend dry cleaning or gentle hand washing in cold water. Avoid harsh chemicals or tumble drying.

We make every effort to display our fabrics as accurately as possible. However, due to varying screen displays and lighting, slight color variations may occur.